Water RatesApril 5, 2018 - December 31, 2022
On March 6, 2018, Ordinance 734 was passed, approved and adopted by the City Council of the City of Calistoga, amending Calistoga Municipal Code Chapter 13.18 pertaining to Water Service Charges, Fees and Rates.
The City of Calistoga (City) provides water service to 1,566 accounts, serving a population of approximately 6,000 residing both inside and adjacent to the City. Key components of the water system include the Kimball Reservoir and Treatment Plant, storage tanks with a capacity of 2.5 million gallons, 30 miles of distribution and 20 miles of transmission mains. Twenty percent of the City’s water system is over 50 years old and in five years the percent will increase to almost fifty percent.
The City’s water system is a self-sustaining enterprise, meaning revenues (mostly sourced from water rates) aim to recover the cost to operate and maintain the water system. Over the past four years, the Water Enterprise Fund has reported an average annual operating deficit of $640,000 with a projected FY 2017/18 deficit of $618,000. Primary cost factors impacting water rates include the significant cost of water and capital improvements to repair aging infrastructure. Rates were last increased in 2016.
Wastewater RatesApril 5, 2018 - December 31, 2022
On March 6, 2018, Ordinance 735 was passed, approved and adopted by the City Council of the City of Calistoga, amending Calistoga Municipal Code Chapter 13.18 pertaining to Wastewater (Sewer) Service Charges, Fees and Rates.
The Wastewater Utility Enterprise is operated by the City’s Public Works Department. Like the water system, it serves 1,566 customers which are largely in the single-family residential customer class. The City’s wastewater system is a self-sustaining enterprise, meaning revenues (mostly sourced from wastewater rates) aim to recover the cost to operate and maintain the wastewater system. The Wastewater Enterprise Fund reported an operating loss of $403,000 for FY 2016/17 and is projected to have a $689,000 operating deficit in FY 2017/18. Primary cost factors impacting wastewater rates include the current Cease and Desist Order placed on the City and stringent Regional Water Quality Control Board (RWCQCB) Permit conditions.
Final Report - Wastewater Rate Study, February 20, 2018
Shut off Policy for Nonpayment
6/12/20 Due to COVID-19 we are not implementing the shut off policy at this time