The Utility Billing department is responsible for billing, maintaining and collecting of over 1,500 water and wastewater accounts. Utility Billing also handles requests to start and stop service, answers customer inquiries concerning their accounts and handles all billing maintenance entries necessary to send accurate and timely bills to our residential customers bimonthly and our commercial customers monthly.

Payments should be made to:

City of Calistoga
1232 Washington St
Calistoga, CA 94515

Payment options:

• Pay in person. – cash, check, VISA or MasterCard 
• Pay by mail – check only
• Automatic debit from your checking or savings account.

If you have questions regarding your bill, contact the Utility Billing office located on the first floor of City Hall.

Utility Billing
1232 Washington Street
Calistoga, CA 94515

Email: utilitybilling@ci.calistoga.ca.us
Phone 707-942-2801
Fax 707-942-2831

Hours of Operation
Monday – Friday 8:00 am to 4:30 pm
Closed for Lunch 12:00 to 12:30

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