Disaster Preparedness

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Organization of Emergency Services

1. The City of Calistoga operates under a mayor/council form of government. Members of the City Council are responsible for overall policy and city law by passing ordinances and resolutions.

2. The City Manager serves as the city’s Director of Emergency Services. The Assistant Director of Emergency Services is the Chief of the Fire Department. There is also appointed an Emergency Services Coordinator who will carry out the daily emergency preparedness and management activities within the City of Calistoga.

3. The City of Calistoga Municipal Code establishes the Emergency Services Program organization within the city. The Disaster Council is established to review, recommend, and advise the City Council on all issues pertaining to emergency preparedness, including mutual aid plans and agreements, ordinances, resolutions, rules and regulations as necessary to implement such plans and agreements.

4. The day to day organizational structure of the City of Calistoga serves as the basis for all responses for major emergency and disaster situations. Each employee’s role will operate from the general structure of his or her assignment.


Emergency Operations Plan

The Napa County Emergency Operations Plan and City of Calistoga Annex (adopted in 2017) may be found online here. 

Emergency Operations Plan


Disaster Council

Emergency Operations Center

The Emergency Operating Center (EOC) serves as the center of the city’s disaster operations. All functions of this Emergency Operations Plan, operating under the Standardized Emergency Management System (SEMS) will be carried out from this location. If the primary location is not usable, an alternate location will be utilized.

Primary EOC: Calistoga Police Department, 1235 Washington Street, Calistoga, CA. This site is equipped with emergency power generators, radios, telephones, maps, and is staffed 24 hours/day.

Alternate EOC: City Hall Upstairs, 1232 Washington Street, Calistoga, CA.

There are three types of activation:

1. Minimum activation: The EOC is activated by one or two people to collect data on the situation, release public information if needed, and call other staff to the EOC if situation escalates.

2. Partial activation: The EOC is activated, but only some of the positions are filled. This may involve a smaller emergency that a limited number of responders can handle, it might involve the early stages of an expanding disaster, or it might involve the late stages of a response prior to deactivation of the EOC.

3. Full activation: The EOC is activated, and all or most of the positions are filled. This involves an emergency requiring a city-wide emergency response personnel effort and/or resources above and beyond the city’s capability.

Hazardous Material Event Impending evacuation of persons from homes and businesses Required evacuation; severe damage or injuries/deaths
Wildland Fire Extended local mutual aid Populated area threatened State and/or Federal mutual aid response; evacuation of threatened populated area
Severe Winter Storm Severe weather advisory Major power outages; other damages Life-threatening conditions; severe damage; multiple communities affected
Flooding Flood Watch Damages, especially in many areas throughout the county; impending evacuation Required evacuation; severe damage; injuries/deaths
Earthquake Minor property damage (store shelves spilled, windows cracked, dishes broken, etc.) Multiple casualties, major damages to buildings
Multiple Casualties Upon request of emergency medical system to acquire resources Upon request of Police/Fire or County EOC
Civil Disturbance Threat to safety of citizens At direction of Police Department 
National Security, Terrorism Impending evacuation; minor damages Required evacuation; damages, or injuries/death
Other Activation requested by County OES; resource request received from outside the operational area (not part of normal mutual aid system) Requesting Governor’s proclamation of a state of emergency Major countywide or regional emergency; multiple departments with heavy resource involvement needing support

Joe Russo, Emergency Services Coordinator
Phone: 707-942-2840
Fax: 707-942-4863