Privacy Policy & Disclaimer

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City of Calistoga Privacy Policy and Disclaimer

Thank you for visiting the City of Calistoga and for reviewing our privacy policy. Unless you choose to provide personal information to the City via our website, we will not collect any personal or private information about you. We do not give, rent, share, sell, lease, publish or transfer any personal or private information to a third party without your consent unless required to do so by law.

Usage of Cookies
A cookie is a tiny piece of text that is placed on your computer's hard drive. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. We do not use cookies to record any personal information. Cookies may be used by some City web applications to pass needed information from one page to the next. Rejecting a cookie in these applications will render the application useless. We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that some citizens have concerns about cookies, but the benefit we both gain from their proper use is worthwhile.

We analyze user traffic patterns on our web portal from information automatically provided by your browser when you visit our site. We use the statistical information gathered to measure site and server performance and continually improve the content of our site to better serve you. The City does not use the information automatically collected to ascertain personally identifiable information.

Information provided by you
Information provided by you through our optional online feedback form is used to help us enhance our web site, and may be shared with City of Calistoga staff and independent contractors for that purpose. Aside from the above, we do not give, rent, share, sell, lease, publish or transfer any of our visitors' personal or private information. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use. In addition, we endeavor to restrict employee access to any personal information except where necessary to perform required duties.

Links to other sites
The Web site contains hyperlinks to web sites created and maintained by organizations other than the City of Calistoga. These links are provided for your reference and convenience only. The City of Calistoga does not control other web sites and is not responsible for their content; nor does the City of Calistoga’s inclusion of links to such web sites imply any endorsement of the material, products, or services on the web sites or any association with their operators. Once you link to another site, you are subject to the policies of that site. The privacy policies and procedures described herein do not necessarily apply to those sites as they are not under our control. We suggest contacting those sites directly for information on their data collection and distribution policies. To avoid confusion all external links will appear in a new separate browser window.

Site security
We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the site. Anyone using this Web site expressly consents to such monitoring. We have security measures in place to protect the loss, misuse and alteration of the information under our control.


Thank you for visiting the City of Calistoga’s web site and reviewing our accessibility statement. The pages on this site have been reviewed and revised to be accessible to individuals with disabilities. The City of Calistoga is continually striving to meet the needs of its citizens. The design and development of the City of Calistoga website ensures that web sites created by the City of Calistoga serve the largest possible audience. Compliance with general accessibility principles provides an added benefit to those users with text-based browsers, low-end processors, slow modem connections and/or no multi-media capabilities on their computer. We do our best to support the following Internet browsers: Netscape and Internet Explorer versions 5 and newer. We make use of pop-up windows in various places within the City of Calistoga site. Disabling pop-up or spawned windows may adversely affect use and or user experience of the City of Calistoga site.


Each department within the City of Calistoga is responsible for content relating to it.

United States and foreign copyright laws and international conventions protect the contents of the City of Calistoga's web site. You agree to abide by all state and federal copyright laws.

External Links
Some links on the site lead to websites that are not operated by the City of Calistoga. The City of Calistoga does not control these websites nor do we review or control their content. The City of Calistoga provides these links to users for convenience. The linkage does not imply an endorsement of products, services, or information, and does not imply an association between the City of Calistoga and the operators of the linked website.

To the fullest extent permitted by law, you agree to indemnify, hold harmless, release and defend the City of Calistoga, its officers, employees and agents from and against any and all actions, claims, demands, damages, disability, losses, and expenses, including but not limited to, attorney's fees and other defense costs and liabilities of any nature arising out of your usage of this site or any breach by you of these Terms and Conditions of Use. You further agree to fully cooperate in the defense of any such claim. The City of Calistoga reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You in turn shall not settle any matter without the written consent of the City of Calistoga.

Disclaimer of Warranty
You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither the City of Calistoga nor its officers, employees or agents warrant that the Site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site are provided to you "as is," without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose or use, or "currentness."

Limitation of Liability
In no event will the City of Calistoga or its officers, employees or agents be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any and all other damages.

Browser standards
This site is designed for optimum viewing on 800 by 600 screen resolution using Microsoft Internet Explorer, version 5 or higher.

Online applications
Our online applications are designed for these (which) configurations:

Microsoft Internet Explorer, version 5.5 or 6.0 Browser must support 128-bit encryption JavaScript and cookies must be enabled Please be aware that our online applications are not tested in Netscape browsers.

Operating system
Our applications are tested using Windows 98 and Windows XP.


General Terms of the Agreement
Your access to and use of the City of Calistoga web site is subject to the following terms and conditions, as well as all applicable laws. Your access to the Site is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. By accessing, browsing, and using the Site, you accept, without limitation or qualification, these Terms and Conditions of Use. There are sections of the City of Calistoga’s website that connect you to other sites outside of the control of the City of Calistoga. These terms and conditions apply only to those areas that are registered under the City of Calistoga name and its agencies. For those sites outside the control of the City of Calistoga, refer to the Terms of Use of those sites. For additional information, see the section entitled "Disclaimer" herein.

Modification of the Agreement
The City of Calistoga maintains the right to modify these Terms and Conditions of Use without notice. However, at the discretion of the City of Calistoga, the City of Calistoga may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting the modification unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms and Conditions of Use.

You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

• Use the Site to commit a criminal offense or to encourage others to conduct that which would 
  constitute a criminal offense or give rise to a civil liability;
• Post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene,
  pornographic, profane, or otherwise objectionable content;
• Use the Site to impersonate other parties or entities;
• Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other
  computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site
  or the hardware or software of any other person who accesses the Site;
• Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit
  under any law or under a contractual relationship;
• Alter, damage, or delete any content posted on the site;
• Disrupt the normal flow of communication in any way;
• Claim a relationship with or speak for any business, association, or other organization for which you
  are not authorized to claim such a relationship;
• Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
• Post any material that infringes or violates the intellectual property rights of another; or
• Collect or store personal information about others.

Termination of Use
The City of Calistoga may, in its sole discretion, terminate or suspend your access and use of this Site without notice and for any reason, including for violation of these Terms and Conditions of Use or for other conduct which the City of Calistoga, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you are no longer authorized to access the Site, and the City of Calistoga will use whatever means possible to enforce this termination.

All images and text on the City of Calistoga Web site are copyrighted by the City of Calistoga and are protected by applicable laws. Republication or redistribution of this content, including by framing or by similar means, is expressly prohibited without the prior written consent of the City of Calistoga.

Contact Us
If you have any questions or concerns about the City of Calistoga online policy for this site or its implementation or if you find incorrect information or to seek permissions that fall outside of the guidelines above, you can contact the Super User at